Refund & Returns

Return & Refund Policy for Sync Claim

At Sync Claim, we strive for your satisfaction. If you are not fully satisfied with your purchase, please review our return policy below.

Eligibility for Returns

  • Products must be unused, in original packaging, and in resaleable condition.

  • First aid supplies (e.g., bandages, wound care) cannot be returned once opened due to hygiene reasons.

Return Process

  1. Contact us through our website form within 14 days of receiving your order.

  2. Provide order number and reason for return.

  3. You will receive instructions for shipping the item back to us.

Refunds

  • Refunds are issued to the original payment method within 7–10 business days after we receive the returned product.

  • Shipping costs are non-refundable.

Exchanges

  • Exchanges are available for defective or damaged items only.

  • Contact us through our website form to initiate an exchange.